How much does it cost?
Вasic custom-made #Vatnique jackets cost 20,000 rubles, basic waistcoats #GiletDuVatnique 17,000 rubles. You can learn about the cost of jackets and waistcoats from our capsule collections #VatniqueCouture by sending us a direct message or via our e-mail email@example.com.
How do I order?
To order, you need to decide on the color and size and contact us via Direct Messages on Instagram or via e-mail firstname.lastname@example.org. Basic fabrics options available to order are collected in the "Pre-Order" highlight, tweed - in the "custom-made tweeds" highlight on our Instagram profile. We have three sizes with an oversized fit:
0 - for a miniature height below 165 cm
1 - for height 165 - 180 cm
2 - for height above 180 cm
We are all different, so if you have borderline height or have questions about fit, we will help you choose the right size.
How long do I wait for my order?
The waiting time is variable; it depends on the production workload and can be up to 2 months. You can clarify the current information by sending us a direct message. We only produce what our clients order and we consider this model of work healthy for the economy, our craftsmen and the environment.
I don't want to wait 2 months; can I speed up the production for an additional fee?
All our clients are on equal terms. We ask you to treat them with respect and understanding and be patient. The waiting time will fly by like one day, and the jacket will delight you for many years. Nevertheless, sometimes we have jackets and waistcoats in stock, they can be found in the highlight of the same name on our Instagram. You can purchase and wait only for delivery. Jackets and waistcoats in stock cost 5,000 rubles more.
How is the delivery carried out?
In Russia, we deliver by SDEK courier service door-to-door, as well as to their pick-up points. All over the world we deliver by EMS Post door-to-door.
What is your return policy?
We urge you to consciously approach the order, since the product will be made especially for you. You can cancel the order at any time while you are waiting for production and within 14 days after receiving the product. If you have any doubts, please let us know about them. Products that were worn and in which adjustments were made, i.e. the color of the lining, the length of the product, the length of the cuff, the volume of the product, the color of the tag on the back, etc. are not subject to return or exchange.
What kind of insulation do you use?
We use Isosoft 150, which is a Belgian breathable membrane insulation comfortable both at +15 and -15 °С.
How do I take care of my jacket and waistcoat?
Most basic jackets and waistcoats can be machine washed on a delicate cycle at 30 ° C with liquid detergent and require no more than 800 rpm. If you have the opportunity, and you want the jacket to look brand new, contact a proven professional cleaning. Each garment is labeled with a care label.
Where can I try on a jacket and waistcoat?
At the moment, you can try on #Vatnique products only in our studio in St. Petersburg. We accept clients on weekdays from 12:00 to 17:00 by appointment via Direct or by calling the studio: +7 (929) 104 33 49. We reserve the right to refuse visiting the studio if you are late and did not warn us about it. Our studio can accommodate no more than 2 people, due to the small area of the premises. We hope that you will understand our limitations.
<3 Kirill & Alexey